
Agendas
War stories are usually about wars fought
in the past, not those to be fought in the future.
Theory
The word "agenda" traditionally
is used to describe a pre-established series of topics to be covered at
a meeting. Colloqually the meaning has been expanded to include individual
plans for the groups future.
The agenda of any meeting must
consider the firm's prime directive. If the firm is an "eat what you
kill" personal injury plaintiff's firm, an agenda that presumes a
warm and fuzzy sharing relationship will not lead the meeting to the results
intended. Agendas that fail to consider the underlying realities of the
relationships of the individuals that make up the firm will not produce
progress, much less results.
From the perspective of an individual
charged with some element of practice development planning, the value of
an agenda is related to the control of what happens at the meeting. If
we use the administration / management distinction we've discussed, one
of the ways the planning process gets sabotaged is by delegating the planning
process to someone with only administrative authority and having the planning
meeting chaired by management. Management must support the planning process
if it is to chair the meeting.
There are generally two types
of meetings in the planning process: those where ideas are developed and
those where information is shared. In a law firm regardless of the billing
paradigm, the time when everyone is gathered is usually too precious to
spend reporting information. It is better to distribute written reports
and use the time at the meeting with a quick "executive" summary,
soliciting and responding to questions and then moving on to the "what
this means / the next step" phase.
Practice
If it is "your" meeting,
always consider it as an opportunity to teach, an opportunity to learn
or both.
Do not use a meeting to present
market or client research data or results. The data generated by any research
project worth its salt are more than can be meaningfully presented in a
meeting subject to the usual alternative activity and endurance limits
of a group of lawyers. This is especially true if yours is a fairly large
firm that provides services in numerous areas of the law. Use the meeting
to introduce important conclusions supported by the data and relevant to
the planning issues under consideration. For example, if your research
shows that 45% of your firm's clients maintain a professional relationship
with a law firm or firms other than yours, talk about what that means in
terms of client cross education.
Advocates Management, Inc.
1332 South 26th Street
Manitowoc, WI 54220
Voice: (877) ADVOCATES (toll free)
Fax: (920) 684-4414
E-mail: info@advocates.com
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